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Users of Samsung's latest flagship version, the Galaxy Note 9 phablet, report issues with the camera's software, which can cause applications to freeze between shots.
SHANGHAI, China – August 15: Samsung unveils the Galaxy Note 9 smartphone at a product launch on August 15, 2018 in Shanghai, China. (Photo by Ye Lingyu / Huanqiu.com / VCG via Getty Images)
Immerse yourself in Samsung's US community boards and the problem is clear. Here is TyeGeek who writes the problem:
Same problem with mine and my husband's [512 GB Blue T-Mobile Note 9]. We have tried turning on or off all camera settings, resetting the system cache, resetting to factory settings, resetting the application cache … where you can not take a photo. What troubleshooting steps can be done? I am open to everything to have a fully functional device …
The blame was also noticed by Android headline writer Alexander Maxham, who presented a possible, albeit temporary, solution:
There is a solution that works for some people, but not for everyone. A factory reset worked for some users, but others still report problems with the camera after a factory reset. So it's worth trying, but it may not work for everyone who encounters this problem.
From the experiences on the forums, it seems to me to be a software problem. In this case, Samsung can provide a fix to the flaw once it detects the bugs. In fact, a new update for unlocked US templates was released at the time of this article's release. Although the change log simply states "Improved Stability," many hope the camera problem will be resolved.
Although the problem is undesirable, I want to record the possibility of showing how quickly the South Korean company can update a user's rating 9 to correct a blatant mistake.
That said, I think Samsung would have preferred a more positive situation to demonstrate this ability.
Read now about Samsung's brilliant American update on hardware Note 9 …
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Users of Samsung's latest flagship version, the Galaxy Note 9 phablet, report issues with the camera's software, which can cause applications to freeze between shots.
SHANGHAI, China – August 15: Samsung unveils the Galaxy Note 9 smartphone at a product launch on August 15, 2018 in Shanghai, China. (Photo by Ye Lingyu / Huanqiu.com / VCG via Getty Images)
Immerse yourself in Samsung's US community boards and the problem is clear. Here is TyeGeek who writes the problem:
Same problem with mine and my husband's [512 GB Blue T-Mobile Note 9]. We have tried turning on or off all camera settings, resetting the system cache, resetting to factory settings, resetting the application cache … where you can not take a photo. What troubleshooting steps can be done? I am open to everything to have a fully functional device …
The blame was also noticed by Android headline writer Alexander Maxham, who presented a possible, albeit temporary, solution:
There is a solution that works for some people, but not for everyone. A factory reset worked for some users, but others still report problems with the camera after a factory reset. So it's worth trying, but it may not work for everyone who encounters this problem.
From the experiences on the forums, it seems to me to be a software problem. In this case, Samsung can provide a fix to the flaw once it detects the bugs. In fact, a new update for unlocked US templates was released at the time of this article's release. Although the change log simply states "Improved Stability," many hope the camera problem will be resolved.
Although the problem is undesirable, I want to record the possibility of showing how quickly the South Korean company can update a user's rating 9 to correct a blatant mistake.
That said, I think Samsung would have preferred a more positive situation to demonstrate this ability.
Read now about Samsung's brilliant American update on hardware Note 9 …
