Google slows the implementation of its duplex AI – BGR



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One of the most exciting and unmistakable features of the Google Assistant-based AI Duplex feature is being introduced to Pixel owners. Kind of.

In a statement provided to VentureBeat, Google has confirmed that it is starting a "slow deployment" of the service, which provides an automated way to call a business and make bookings and appointments on your behalf. For now, this is the centerpiece of this new system of artificial intelligence. It made waves when Google showed it at the beginning of the year, with a very artificial voice for the AI ​​that makes the automatic call on your behalf with all the "ums" and breaks. of natural human speech.

according to VB, a "small group" of Pixel phone owners in "some cities" is starting to gain access to Google Duplex, although Google has not confirmed the cities of this first group. Google seems to take this extremely slowly, in part because of the nature of what Duplex involves: the AI ​​interacts with humans in the real world in a new and likely way to change the game. VB Room: "For now, if you are able to access the service, you will be limited to restaurant reservations (so do not make an appointment for a haircut), and some restaurants will not be available for reasons sometimes quite clear.

"Pixel phones are supported only for the moment, which means that no smart screen or other handset will be used, and Google Assistant will only make English calls in the cities that Google specifically selected for l & # 39; test. It is unclear exactly how long it will take the service to overcome each of these limitations, but since Google is recording all of its current Duplex calls, it is likely that the collection of a lot of usage data will be important now that the deployment has start. "

This article goes on to say that the way that Google Assistant makes the reservation call on your behalf is simply to ask him to "make a reservation" or by looking for a restaurant and asking for a reservation from there. You give Google the required details, such as the size of your group, the date and the time you want. Google makes the booking, which is then added to your "My Bookings" list.

It is not yet known when this will be more widely available to the general public. But again, it's really a good thing that Google takes this slowness instead of letting it go half-cooked in nature. Indeed, Google has paid attention to comments, even from the limited testing and first revelations of Duplex, as when the company had raised eyebrows with its Duplex demo earlier this year that had seen the Google Assistant issue reservations and seem very human, without identifying themselves as such. nonhuman. Google has quickly changed this after a kind of public outcry, so the system now notes that it is an automated service using Google who makes the booking.

Source of the image: YouTube

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