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Just as the cloud has freed many administrators from the daily boredom of Exchange servers and infrastructure like domain controllers, Microsoft Managed Desktop (MMD) could do the same for the desktop. The new service combines Microsoft 365 Enterprise (a combined Windows 10, Office 365 and Enterprise Mobility bundle), hardware leasing and cloud-based device management to provide secure, up-to-date and maintained systems, all with managed software maintenance. by Microsoft.
Redmond says it delivers the service in response to customers' desire to entrust day-to-day device management tasks and devote more time to the needs of their organizations.
The new service will work on what the company calls "modern hardware" – systems with appropriate hardware security features and remote management capabilities. This will include both the first-party Surface systems and, in the coming months, third-party machines from companies such as Dell and HP. With MMD, customers will be able to put their credentials in systems directly from OEMs. The machines recover their configuration, register in the device management and install the necessary applications with the help of Windows AutoPilot. IT staff should never have to touch the machines.
Cloud-based administration also involves cloud-based analytics. Microsoft may use information collected by a customer about things such as incompatibilities or malware outbreaks. It will then be possible to apply these learnings to the full range of MMD machines.
MMD is online today for a small number of customers in the United States and the United Kingdom. Canada, Australia and New Zealand will join them in early 2019, with other regions in the second half of 2019.
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