Microsoft Office 365, Azure locks some people who use multi-factor authentication



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Users are having trouble accessing their Microsoft Office 365 accounts.

CNET

You can use Multi-Factor Authentication (MFA) to add an extra layer of security with your Microsoft accounts. But this extra security may be the reason you are locked out.

On Monday, Microsoft customers using MFA were locked out on their Microsoft Azure and Office 365 accounts. Microsoft has confirmed the problem on its Azure and Office 365 status pages and is currently working on the problem.

Office 365 Microsoft is a subscription to its Office products (such as Word, Outlook, Excel, and PowerPoint) that provides the latest version of its software, email exchange, and cloud storage. Meanwhile, Azure is the company's cloud service. Both are used in business, so this outage can affect people's work today.

Two-factor and multi-factor authentication involves the use of an additional step (such as a phone number or verification code) in addition to your login credentials. This complicates the access of people to your account if they possess your username and password. It's a helpful thing, but security researchers say that it is not very widespread.

According to the Microsoft status pages, some users are logged in but the problem persists.

Microsoft did not immediately respond to a request for comment.

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