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Microsoft is currently testing an updated version of the Windows 10 October 2018 update that promises to solve a serious problem that led the company to extract the update after its public release last week.
Shortly after the release of the October 2018 update, users began to report that the upgrade appeared to delete files. According to a new Microsoft publication, the problem only concerned "one hundredth of one percent of the installations of the 1809 version", but it was still a sufficiently important problem to drive the 39, extracting the update.
Microsoft is working on the public release of the October 2018 update, but it is testing a new version that resolves the problem of file deletion first. Windows Insiders can get their hands on the updated version as of today, and Microsoft has announced that it will "carefully review Insiders' results, comments, and diagnostic data" before continuing public deployment. .
Regarding the problem itself, Microsoft has provided some technical details about the cause of the missing files:
In the previous comments of the update Windows 10 April 2018, users with [Known Folder Redirect] reported an extra, empty copy of known folders on their device. Based on user feedback, we introduced code in the October 2018 update to remove these empty and duplicate folders. This change, combined with another change in the build sequence of the update, resulted in the deletion of "old" original folder locations and their contents, leaving only the new "active" folder.
Fixing the problem required three specific fixes, which you can read more in detail in the Microsoft blog article.
For people who have already been affected by the problem, Microsoft continues to recommend that you contact their support department or bring your PC to a nearby Microsoft Store for repair.
Although the problem may have affected a relatively small number of users, the current Microsoft update process has been deeply entrenched. Subsequently, the company added a new feature to the Windows Insider Feedback Hub, where users can report issues based on their impact and severity. "We hope this will allow us to better monitor the most important issues, even when the volume of comments is low," Microsoft said.
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