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Office 365 business users email messages with tips on how to use your desktop.
Office 365 and Microsoft 365 users email tips how to get the most out of the suites and boost productivity.
Reddit quickly bed up with complaints from admins who did not appreciate that Microsoft would enable email addresses in the Office 365 admin center.
Despite a simple way to disable Microsoft tips across an organization, the plan drew a range of negative criticisms and some constructive feedback.
For example, email messages from Microsoft could undermine your phishing-awareness training to educate users that Microsoft would never contact them by email.
Some thought the tips could be used by attackers as a phishing template. And others did not like the idea of Microsoft deciding what tips their end-users should see without admins vetting them first.
SEE: 50 time-saving tips to speed your work in Microsoft Office (free PDF)
Within days of informing admins of the plan, Microsoft posted an update informing admins that it was "pausing the release of this feature" while it reviewed feedback and suggestions.
"Based on your feedback, we're making some updates to the plan for users via email," said Microsoft.
Microsoft suggests it will be at some point to make it happen and be ready for it.
Reddit users have claimed that Microsoft has reconsidered the plan.
"Last week Microsoft announced that they'd be emailing out various things to end users." This morning I see they've paused to reconsider this terrible idea, "wrote one user.
Not everyone was against the idea of receiving email tips. As a user pointed out, it could be useful if you want to know more about it.
And a consultant has been sympathetic to Microsoft's attempt at providing free user training, which makes it easier to get the most out of Office 365 apps, which drives CIOs and business leaders to complain about their IT investments capabilities are being underutilized.
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