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A little over a year ago, Consumer Reports determined that Microsoft Surface laptops were unreliable. But on September 27, Consumer reports announced that the organization is reinstating the "recommended" status designation for most Surface Brand products, but not all.
"Microsoft's reliability is now comparable to that of most notebook brands, allowing its products to be recommended," according to a statement prepared by Martin Lachter, research associate at Consumer reports.
Consumer reports"Overall scores include brand reliability and owner satisfaction based on a survey of Consumer Reports members. This is the first year that the reliability of the brand is included in the overall rating.
Consumer reports has brought back its "recommended" rating for the Laptop Surface last week, even though the data collected by interviewing 90,000 users did not include Laptop Surface, as it had been released in the summer of 2017. (Consumer Reports & # 39; Computers covered by data that were launched between 2014 and the first quarter of 2017, ie before the date of shipment of Surface Laptops.)
Consumer reports However, the recently released Surface Go tablet has not been recommended. The Go is the only one of the Surface family that does not have this designation; Surface Pro, Surface Laptop and Surface Book 2 all get the green light.
"Surface Go does not receive a CR recommendation, but it is based on laboratory test results and not on member survey data" Consumer reports I said. Consumer reports class the Go as a two-in-one laptop, although for me it's more like a tablet with an optional keyboard. (Consumer reports Also refers to Surface Surface, Surface Pro and Surface Book 2 laptops as "laptops".
Consumer reports said that the Go has fallen "mainly because its performance is lower than what consumers can find in a number of other laptops, which may cause some delay in the performance of tasks such as cycling through different windows. "
The Surface Go has a Pentium Gold processor. Here is my opinion on the Surface Go.
The decision by Consumer Reports comes just days before Microsoft is expected to announce updated versions of Surface Laptop and Surface Pro at its October 2 Fall Event in New York.
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