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Over the past two years, we have repeatedly found bugs in mobile platforms, iOS and Android, where receiving a text message containing a unique code or a specific character would cause the blockage of the device. 39, application or even device. It's now the turn of the PlayStation 4. A growing number of owners report the same problem, in which a message is received and forces the console to hang, which sometimes requires a reset of the factory settings for the correct.
Just like the previous examples of this bug, problematic messages should simply contain some characters to cause problems. PS4 owners came together on Reddit to document the problem, pointing out that the console may crash just after receiving the message, even if it is not open. As a result, this is used as a feat in multiplayer games, where players use a dummy account to send the message to the opponents, causing their console to crash and take it out of the game.
Sony has not yet commented on the bug, but it is likely that an update of the system software will soon be on the verge of solving the problem. Fortunately, PS4 owners can avoid certain actions of the message, as well as how they can restore the console to working order if they receive it:
1. The easiest way to avoid this problem is to define messages privatelytherefore messages from unknown users will not be received at all.
– On the PS4, go to Settings> Account Management> Privacy Settings> Personal Information / Messaging and set Messages to "Friends Only" or "Person".
– This change can also be made on the Sony website from the Sony website. Just log in using a PSN account.
2. Most users who have received the message say that deleting it after receiving it on the console does not help, but it can be deleted via the PS Messages mobile app before the PS4 is turned on and connected to the Internet. The application is free on iOS and Android. It's an easy way to delete messages and block users.
3. If the PS4 goes down because of the bug, the best thing to do is to delete the message – the above method is probably the best – then restart the console in safe mode and choose to "rebuild the database". Sony's instructions facilitate this, and this does not affect the saved games / data, so there is no risk of effects being removed.
SOURCE Reddit
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