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PlayStation 4 users claim to receive messages preventing them from using their consoles.
In several Reddit r / PS4 forum threads, users report that they receive messages through the console's email application that lock them permanently. The stories all follow a similar pattern: users receive a message, their controllers and their outputs are unsuccessful, and resetting the console results in continual error loops.
Although the exact cause is unclear, many Reddit feed users have equated this exploit with previous email exploits, such as the one in 2015, in which a single string of characters could crash an iPhone. In describing the PS4 message, one player wrote that it was simply a question mark in a box, suggesting that malicious messages can not even be displayed by the PS4.
Some users claimed that a factory reset would clear the message and fix the problem, while others claimed that the only way to fix the error is to remove the message from the phone. 39; using the Playstation mobile app or by logging in to the account from a browser. delete the message this way.
It seems that the exploit is based solely on text. Therefore, you should not change the privacy settings of your PlayStation Messenger. You can do this by going to the Account Management page of your console, under the Privacy Settings sub-menu, and changing the e-mail settings by selecting "Friends Only" or "Person", which means that only your preselected friends or no one at all can do it. message you.
Kotaku Sony solicited comments, but did not respond in time for publication. We will update this story if it happens.
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