Samsung Galaxy Note 9 woman starts to smoke, catches fire

According to New York Post, the incident occurred just after midnight on Monday, September 3. The woman – a real estate agent named Diane Chung – was in an elevator in Bayside, Queens, when the alarming episode occurred.

At first, his Galaxy Note 9 "was getting extremely hot," according to court reports. The woman then placed the device in her bag, but the problem has not disappeared.

Suddenly, she heard a hissing and screaming sound, and she noticed a thick smoke "flowing from her purse," she says. To post reports. "Chung put the bag on the floor of the elevator and tried to empty it, burning her fingers while she caught the Samsung smoking," says the suit.

Chung then became "extremely panicked" and started pressing the buttons to try to get out. When the elevator reached the lobby and the doors opened, she launched the phone.

"The mobile did not stop burning until a good Samaritan took it with a rag and planted it in a bucket of water," notes the report.

Chung has filed charges in the Queens Supreme Court for unspecified damages, plus a restraining order to prevent Samsung from selling the handset.

In an email to PCMag, Samsung said it was reviewing the incident.

"Samsung takes customer security very seriously and we guarantee the quality of the millions of Galaxy devices used in the United States," Samsung wrote. "We have not received any reports of similar incidents involving a Galaxy Note 9 device and we are currently studying the issue."

In the case of Note 7, it was not one, but two battery failures that caused a fire. Samsung said the Note 9 battery was safe.

"The Galaxy Note 9's battery is safer than ever," Samsung CEO Koh Dong-jin said last month, according to The Investor. "Users do not have to worry about batteries anymore."