Some iPhone XS and XS Max devices have an annoying charging problem

Some owners of iPhone XS and iPhone XS Max have difficulty charging their devices.

Internet owners complain that some of Apple's latest iPhones are not charging properly when plugged in, MacRumors said Saturday. The problem seems to occur when users connect their phone to the standby mode and the screens are turned off.

YouTuber Unbox Therapy has been alerted to this problem and has performed a test by connecting many iPhone XS and XS Max devices to check if they are recharging during sleep and found that several XS and XS Max phones do not have their own phones. had not started to charge woke up the phone. Plus, an iPhone XS Max was stuck in sleep mode while it was plugged in and it could not get the phone out of its frozen state until it had unplugged it.

Here is what it looks like:

Unbox Therapy tested all phones with the help of a regular wall charger and noted at the beginning of the video that it had not had a problem with a wireless charging block. .

The problem may come from a security feature introduced before iOS 12 that prevented iPhone from connecting to devices such as computers that they had not been unlocked recently. In this way, a phone can not be compromised so easily.

This should not happen when you plug a phone into a wall charger.

Apple did not immediately respond to a request for comment or a question regarding the upcoming availability of a fix. I hope this is a software problem that can be solved with an update.

In the meantime, make sure your iPhone XS or XS Max is not in sleep mode when you plug it in, otherwise you may not charge it.