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Some new buyers of iPhone XS and XS Max have reported poor cellular reception with the latest Apple phones, and there is now another problem that could cause you to wake up with an unloaded device in the morning. Dozens of users have reported loading issues with their iPhone XS and XS Max devices, and shared their experiences on the MacRumors Apple forums and support forums.
Specifically, users experience problems when phones do not charge if the Lightning cable is plugged in while the device is idle. The problem seems to be a software bug – perhaps related to the phone's USB accessory settings – and requires unlocking the iPhones (or at least lighting from it) to begin charging. Technology vlogger Lewis Hilsenteger presented the issues on nine different iPhone X, XS and XS Max devices on his Unbox Therapy YouTube channel. Some iPhones react immediately to the plug on a charger, while others need to be activated to wake up, while others are blocked.
Users experiencing these problems have come up with workarounds, including upgrading to the beta version of iOS 12.1, which apparently completely eliminates the problem. So every time Apple publishes it to everyone, it should not be a problem anymore. At the moment, others suggest going into Settings, FaceID and Passcode, scrolling down to "Allow access when locked" and activating USB accessories.
Apple has not yet responded to the problem of poor cell reception, but we have also solicited a comment on billing issues and will update when we get news.
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