Some new iPhones seem to experience billing issues

Owners of some new Apple iPhones seem to have difficulty charging their device via cable.

The problem seems to be the iPhone XS and the iPhone XS Max, two of the latest phones from the tech company that began shipping just a week ago.

An increasing number of owners are coming to the forums to express their frustration with the problem, which in the worst case results in a complete failure of the Lightning cable loading process.

During a test conducted by YouTuber Unbox Therapy on multiple iPhone XS and XS Max devices, the problem could be replicated, although it manifested itself slightly differently with each device. So, with some phones, the charging process could not start when the phone was in sleep mode and the cable was connected (the screen is supposed to turn on to inform you that the process charging has begun), while in other cases, charging only starts once you have tapped the screen.

In a strange case, an iPhone XS Max not only did not turn on when the cable was plugged in, but it also failed to start charging when the phone was tapped on the screen.

In the Unbox Therapy experience, two of the four XS phones turn on and start charging correctly, while only one of the four XS Max phones did. But some people also reported that the phone felt like recharging, but sometimes stopped after a short time.

Unbox Therapy also noticed that on certain occasions, the phone was getting stuck and staying in sleep mode.

As you can see, the charging issues with Apple's latest phones are many and varied, and it's not clear if it's a software or hardware problem. However, the fact that some recent commentators have pointed out that they suddenly saw the same problem on older devices iDevices suggests the precedent, which means that a solution should not be too difficult to solve.

The only obvious solution is to use the wireless charging, which works with the Apple iPhone X, and the new models XS, XS Max and XS. Digital Trends offers a page featuring some of the best wireless phone chargers currently available.

At the time of writing, Apple has not publicly acknowledged the problem. We have contacted the company for comments and we will update this article when we have news.

This is not the first time that Apple faces iPhone problems at launch. AntennaGate, for example, has seen some owners of the iPhone 4 encounter call-receiving problems shortly after the device was released in 2010. The problem occurred when the user placed their hand on the lower left edge of the device. . Apple discovered that the situation could be solved by putting a bumper on the phone and distributing free bumpers to the affected users. And then in 2014, there was BendGate which highlighted the aluminum frame of the iPhone 6 and 6 Plus. Hopefully, we will not be seeing ChargeGate's start here, and Apple will be able to solve this problem, once it's confirmed, as quickly as possible.