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If we refer to another week of Cupertino news, this week's Apple Loop includes iPhone XS loading issues, iPhone XS Max LTE defects, iMessage iOS 12, Tim Cook's silence , why there is no fashion 'beauty' in the new camera, the Apple Watch's faulty OI, its new emoji, the preview of AirPods 2 and the construction of 39, Apple from Lego.
Apple Loop is here to remind you of some of the many discussions that have been taking place around Apple over the past seven days (and you can read my weekly summary of Android news on Forbes).
Problems loading the iPhone XS
Apple has had a difficult week in terms of problems with the iPhone XS and XS Max – many problems seem to result from a lack of comprehensive tests in the real world. First, and perhaps most worrying, are the problems of loading new iOS handsets. Gordon Kelly of Forbes reports:
Lewis Hilsenteger, aka Unbox Therapy, told me about "hundreds" of messages describing in detail the phenomenon that the iPhone XS and XS Max do not recharge if they are plugged into a wall charger in sleep mode. In addition, some phones are frozen and need to be reset.
Curious about how widespread this is, Hilsenteger has reached eight iPhone XS and iPhone XS Max models and connected them to the standard Apple charger provided in the box. Of the eight only two (an iPhone XS, an iPhone XS Max) were working properly and were loaded in sleep mode.
Five of the other six (two iPhone XS, three iPhone XS Max) refused to charge until their screens were woken up, while an iPhone XS Max refused to charge, regardless of the circumstances and froze for several minutes when the magazine was inserted.
The problem should be solved in the public release of iOS 12.1 later this month … just in time for the launch of the iPhone XR:
As for the victory, it is becoming increasingly clear that those waiting for the Apple iPhone XR stand will make the most of it. The new model not only offers the best value for money, but also a superior battery life for the iPhone XS and the iPhone XS Max, but it will also be marketed with iOS 12.1.
More information on the timing of the update here.
New iPhone XS and iPhone XS Max in a re store: in Tverskaya street, the latest Apple smartphones being officially marketed in Russia (photo taken by Anton NovoderezhkinTASS via Getty Images)
iPhone XS facing LTE problems
The intermittent LTE connectivity that users face is also on the list of issues related to new iPhones. Some users can compare the XS to iPhone X and iPhone 8, the problems are now clear. Roger Fingas reports:
The people concerned with the problem have encountered weaker connections than with the old iPhone, even recent devices like the iPhone 8 and the X 2017. The problem is however inconsistent, some other owners of XS n & # 39; 39, having found no problem or even any improvement ….
The root of the problem is uncertain. Although hardware defects are possible, there could also be a software problem, whether on iOS or in an operator firmware. Apple has released software updates for similar issues in the past.
Expect the changes to the operator firmware to appear in iOS 12.1 later this month. More at Apple Insider.
IOS 12 messaging issues
iOS 12 also has problems with improvements to iMessage. Reported for the first time by PiunikaWeb, the instant messaging client uses a new "unified threading" approach that groups all messages from a single contact into a "timeline" of messages. The problem? As Gordon Kelly points out, there is a lot of cross-talk between several contacts.
What iOS 12 introduces quietly (it was not included in the list of official features) is a unified thread for iMessage contacts with multiple phone numbers and email addresses. The theory is solid: a friend or family member with multiple numbers and / or devices will now find that all messages intended for them exist perfectly in a single thread.
The problem is that the implementation of this feature by iOS 12 merges threads with different contacts, which creates potentially embarrassing situations in which your message may be unintentionally sent to multiple people.
More on the questions here.
Apple has not learned its customer service lesson
With all these faults, one thing is clear. Tim Cook's Apple did not learn from the communication failures caused by the iPhone battery limitation it had suffered last year. Requests for comments on issues are not followed and Apple makes no effort to report its progress on problem solving – nor even to confirm the existence of a problem of which it would be aware. I discussed this earlier in the week:
Honestly, we have the impression that Apple's CEO, Tim Cook, has learned nothing from the negative press surrounding the four weeks of waiting on behalf of Apple for recognize the problem of battery limitation at the end of 2017. Even with this recognition, Cook has not managed to position himself as a leader. responsibility for the actions of his business. Do we see the same pattern again?
I think so. After all, there is an easy solution. Just tweet Apple's Twitter account "Apple is aware of iPhone loading issues and our engineers are investigating" and publish regular updates on the problem, even though these messages are "… still underway. inquiry, thank you for your patience.
More thoughts on this topic here on Forbes.
Tim Cook presents Apple's new smartphone, iPhone X, on Wednesday, September 12, 2018, at the company's headquarters in Cupertino, California (Karl Mondon / Digital First Media / The Mercury News via Getty Images)
Take a more beautiful picture
Does Apple apply a "smoothing beauty" layer to images taken by new iPhones? Many suspect that yes, others point out the underlying changes brought by Apple to creating images from multiple images captured by the camera. Decisions about sharpness, enhancement, and interpolation are all part of the answer. Sebastiaan de With explains in depth:
The iPhone XS merges the exposures and reduces the brightness of the bright areas as well as the darkness of the shadows. The detail remains, but we can perceive it as less clear because it has lost the local contrast …
Observers noticed that it was not just the skin that was affected. The coarse textures and in particular all that is dark, cats with the grain of the wood, give a more smooth aspect. It's the noise reduction at work. iPhone XS has a noise reduction more aggressive than previous iPhones.
More via means.
Does Apple understand how to use the Apple Watch?
Although the Apple Watch Series 4 has been well received by geekerati, does the laptop meet expectations? It can display a lot of information and a lot of computing power that needs to be accessible via the touch screen and the digital crown. Is this the weak point of design? Jason Snell looks at the complications:
It turns out that the best way to interact with Apple Watch applications is to add them as complications for the faces of your watch ….
That's why Apple's apparent lack of interest in a consistent experience of faces and complications is so disconcerting. Yes, the company adds new faces to each new version. This year we have a bunch of pretty animated faces (for those who like a minimum of information about their watches) and dense faces of Infograph (for those who prefer a very loaded view). . But beyond that, you will find inconsistencies and a lack of updates.
MacWorld says more about the fundamentals of Apple Watch interactions.
Apple Watches on display at Apple Regent Street Store (Photo by Jack Taylor / Getty Images)
The big change in iOS 12.1
What Apple was happy to tell everyone this week was the inclusion of new Emojis in iOS 12. Forget your charging problems, bad connectivity or messy messages. You can now have the symbol of infinity in your messages. René Ritchie and Tory Foulk report:
The new set of 70 emoji patterns was created based on approved characters in Unicode 11.0 and includes humans with more hair options, new smiling faces, new animals and new foods. According to the company, there will even be new characters for the sport and new symbols
More at iMore.
What will be the key to AirPods 2?
With the introduction of new features in his introductory video of September 12, Apple is about to launch a second generation AIrPod. The AirPods 2, supposedly supposed but awkward, should be waterproof, always listening and be an update of the wireless chip W1. David Phelan introduces the new wireless headphones:
Well, let's start with the obvious. They will look a lot like the current models: super light, with great battery life, powerful sound and simple setup and pairing. They work as a headset for calls even if you only have one in your ear. They will continue to adapt well enough to stay in your ears, even if you think they probably will not. They will always sell as fast as Apple can.
And, if these were really the next AirPods of this video, they would look a lot like the current model.
More here on Forbes.
And finally…
The new circular building of Apple's headquarters continues to garner attention (especially when it is subtly included in invitations to launch the iPhone this year), modeller Spencer Rezkalla has cast a unique look at the campus … . with Lego.
In 2014, I came across a sequence of drones showing a huge circular excavation dug in the California land. When I discovered that this was the beginning of the foundations of a new campus for "spacecraft" Apple, I knew that I had found an interesting and suitable candidate.
With a footprint over 28,000 square pillars, this model is almost as big as all my other LEGO skyscraper models combined.
85,000 bricks later, you can see the results on Flickr, John Gruber's hat.
Apple Loop offers you seven days of great moments every weekend here in Forbes. Do not forget to follow me to lose no cover in the future. You can read the Apple Loop from last week here, or this week's edition of Loop's sister section, Android Circuit, is also available on Forbes.
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If we refer to another week of Cupertino news, this week's Apple Loop includes iPhone XS loading issues, iPhone XS Max LTE defects, iMessage iOS 12, Tim Cook's silence , why there is no fashion 'beauty' in the new camera, the Apple Watch's faulty OI, its new emoji, the preview of AirPods 2 and the construction of 39, Apple from Lego.
Apple Loop is here to remind you of some of the many discussions that have been taking place around Apple over the past seven days (and you can read my weekly summary of Android news on Forbes).
Problems loading the iPhone XS
Apple has had a difficult week in terms of problems with the iPhone XS and XS Max – many problems seem to result from a lack of comprehensive tests in the real world. First, and perhaps most worrying, are the problems of loading new iOS handsets. Gordon Kelly of Forbes reports:
Lewis Hilsenteger, aka Unbox Therapy, told me about "hundreds" of messages describing in detail the phenomenon that the iPhone XS and XS Max do not recharge if they are plugged into a wall charger in sleep mode. In addition, some phones are frozen and need to be reset.
Curious about how widespread this is, Hilsenteger has reached eight iPhone XS and iPhone XS Max models and connected them to the standard Apple charger provided in the box. Of the eight only two (an iPhone XS, an iPhone XS Max) were working properly and were loaded in sleep mode.
Five of the other six (two iPhone XS, three iPhone XS Max) refused to charge until their screens were woken up, while an iPhone XS Max refused to charge, regardless of the circumstances and froze for several minutes when the magazine was inserted.
The problem should be solved in the public release of iOS 12.1 later this month … just in time for the launch of the iPhone XR:
As for the victory, it is becoming increasingly clear that those waiting for the Apple iPhone XR stand will make the most of it. The new model not only offers the best value for money, but also a superior battery life for the iPhone XS and the iPhone XS Max, but it will also be marketed with iOS 12.1.
More information on the timing of the update here.
New iPhone XS and iPhone XS Max in a re store: in Tverskaya street, the latest Apple smartphones being officially marketed in Russia (photo taken by Anton NovoderezhkinTASS via Getty Images)
iPhone XS facing LTE problems
The intermittent LTE connectivity that users face is also on the list of issues related to new iPhones. Some users can compare the XS to iPhone X and iPhone 8, the problems are now clear. Roger Fingas reports:
The people concerned with the problem have encountered weaker connections than with the old iPhone, even recent devices like the iPhone 8 and the X 2017. The problem is however inconsistent, some other owners of XS n & # 39; 39, having found no problem or even any improvement ….
The root of the problem is uncertain. Although hardware defects are possible, there could also be a software problem, whether on iOS or in an operator firmware. Apple has released software updates for similar issues in the past.
Expect the changes to the operator firmware to appear in iOS 12.1 later this month. More at Apple Insider.
IOS 12 messaging issues
iOS 12 also has problems with improvements to iMessage. Reported for the first time by PiunikaWeb, the instant messaging client uses a new "unified threading" approach that groups all messages from a single contact into a "timeline" of messages. The problem? As Gordon Kelly points out, there is a lot of cross-talk between several contacts.
What iOS 12 introduces quietly (it was not included in the list of official features) is a unified thread for iMessage contacts with multiple phone numbers and email addresses. The theory is solid: a friend or family member with multiple numbers and / or devices will now find that all messages intended for them exist perfectly in a single thread.
The problem is that the implementation of this feature by iOS 12 merges threads with different contacts, which creates potentially embarrassing situations in which your message may be unintentionally sent to multiple people.
More on the questions here.
Apple has not learned its customer service lesson
With all these faults, one thing is clear. Tim Cook's Apple did not learn from the communication failures caused by the iPhone battery limitation it had suffered last year. Requests for comments on issues are not followed and Apple makes no effort to report its progress on problem solving – nor even to confirm the existence of a problem of which it would be aware. I discussed this earlier in the week:
Honestly, we have the impression that Apple's CEO, Tim Cook, has learned nothing from the negative press surrounding the four weeks of waiting on behalf of Apple for recognize the problem of battery limitation at the end of 2017. Even with this recognition, Cook has not managed to position himself as a leader. responsibility for the actions of his business. Do we see the same pattern again?
I think so. After all, there is an easy solution. Just tweet Apple's Twitter account "Apple is aware of iPhone loading issues and our engineers are investigating" and publish regular updates on the problem, even though these messages are "… still underway. inquiry, thank you for your patience.
More thoughts on this topic here on Forbes.
Tim Cook presents Apple's new smartphone, iPhone X, on Wednesday, September 12, 2018, at the company's headquarters in Cupertino, California (Karl Mondon / Digital First Media / The Mercury News via Getty Images)
Take a more beautiful picture
Does Apple apply a "smoothing beauty" layer to images taken by new iPhones? Many suspect that yes, others point out the underlying changes brought by Apple to creating images from multiple images captured by the camera. Decisions about sharpness, enhancement, and interpolation are all part of the answer. Sebastiaan de With explains in depth:
The iPhone XS merges the exposures and reduces the brightness of the bright areas as well as the darkness of the shadows. The detail remains, but we can perceive it as less clear because it has lost the local contrast …
Observers noticed that it was not just the skin that was affected. The coarse textures and in particular all that is dark, cats with the grain of the wood, give a more smooth aspect. It's the noise reduction at work. iPhone XS has a noise reduction more aggressive than previous iPhones.
More via means.
Does Apple understand how to use the Apple Watch?
Although the Apple Watch Series 4 has been well received by geekerati, does the laptop meet expectations? It can display a lot of information and a lot of computing power that needs to be accessible via the touch screen and the digital crown. Is this the weak point of design? Jason Snell looks at the complications:
It turns out that the best way to interact with Apple Watch applications is to add them as complications for the faces of your watch ….
That's why Apple's apparent lack of interest in a consistent experience of faces and complications is so disconcerting. Yes, the company adds new faces to each new version. This year we have a bunch of pretty animated faces (for those who like a minimum of information about their watches) and dense faces of Infograph (for those who prefer a very loaded view). . But beyond that, you will find inconsistencies and a lack of updates.
MacWorld says more about the fundamentals of Apple Watch interactions.
Apple Watches on display at Apple Regent Street Store (Photo by Jack Taylor / Getty Images)
The big change in iOS 12.1
What Apple was happy to tell everyone this week was the inclusion of new Emojis in iOS 12. Forget your charging problems, bad connectivity or messy messages. You can now have the symbol of infinity in your messages. René Ritchie and Tory Foulk report:
The new set of 70 emoji patterns was created based on approved characters in Unicode 11.0 and includes humans with more hair options, new smiling faces, new animals and new foods. According to the company, there will even be new characters for the sport and new symbols
More at iMore.
What will be the key to AirPods 2?
With the introduction of new features in his introductory video of September 12, Apple is about to launch a second generation AIrPod. The AirPods 2, supposedly supposed but awkward, should be waterproof, always listening and be an update of the wireless chip W1. David Phelan introduces the new wireless headphones:
Well, let's start with the obvious. They will look a lot like the current models: super light, with great battery life, powerful sound and simple setup and pairing. They work as a headset for calls even if you only have one in your ear. They will continue to adapt well enough to stay in your ears, even if you think they probably will not. They will always sell as fast as Apple can.
And, if these were really the next AirPods of this video, they would look a lot like the current model.
More here on Forbes.
And finally…
The new circular building of Apple's headquarters continues to garner attention (especially when it is subtly included in invitations to launch the iPhone this year), modeller Spencer Rezkalla has cast a unique look at the campus … with Lego.
In 2014, I came across a sequence of drones showing a huge circular excavation dug in the California land. When I discovered that this was the beginning of the foundations of a new campus for "spacecraft" Apple, I knew that I had found an interesting and suitable candidate.
With an imprint of over 28,000 square uprights, this model is almost as big as all my other LEGO skyscrapers combined.
85,000 bricks later, you can see the results on Flickr, John Gruber's hat.
Apple Loop offers you seven days of great moments every weekend here in Forbes. Do not forget to follow me to lose no cover in the future. You can read the Apple Loop from last week here, or this week's edition of Loop's sister section, Android Circuit, is also available on Forbes.
