[ad_1]
The Californian learned of his imminent death through a video link, outraging his family.
A 70-year-old Californian learned of his imminent death through a video link, outraging his family, who protested against the dehumanized and robotic way in which the news was transmitted.
Ernest Quintana learned the news last Monday in a Fremont hospital when a doctor was introduced to him on the screen. He died the next day.
"This Dr. Robot may be good in some situations but not tell a man that he is about to die," a family friend wrote in a Facebook message including a screen shot. from a video taken by the patient's granddaughter, Annalisia Wilharm.
Wilharm was alone with her grandfather when the doctor told Quintana that his lungs were getting worse and he would not be going home.
"We knew it was going to happen and that he was very sick, but I do not think anyone should get this news this way." That should have been a human being, "said Wilharm at the time. local TV channel KTVU.
As her grandfather had a hearing problem, she had to relay the information, reported KTVU.
The Kaiser Permanente Medical Center, where Quintana was being treated, reacted in a statement conveyed by the American media in which he offered his condolences to the family, while disputing the statement that the information would have been passed on. by "robot".
"The use of the term" robot "is imprecise and inappropriate.This secure video technology is a live conversation with a doctor using videoconferencing technology, and always with a nurse or other doctor present in the room," said Kaiser Permanente.
"This does not replace or replace face-to-face assessments and ongoing conversations with a patient and their family members," said the center.
"We regret not having lived up to the expectations of the patient and his family in this situation, and we will take this opportunity to consider how to improve the patient's experience with tele-video capabilities."
(With the exception of the title, this story has not been changed by NDTV staff and is published from a syndicated thread.)
[ad_2]
Source link