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The RAF launched #KeepItSimple, a campaign to encourage road users to claim directly from the RAF after being involved in a road accident. Photo: Pixabay. For illustration purposes.
Claiming directly from the Road Accident Fund (RAF) was made easier in three simple steps.
This development came after the RAF launched #KeepItSimple, a campaign to encourage road users to claim directly. RAF after being involved in a road accident. It is said that the reader emphasizes the simplicity of the claim process directly from the Fund – three easy steps that anyone can do on their own without needing any legal badistance.
At the heart of #KeepItSimple by managing your own claim, you reap the full payment and benefits you owe. This follows the previous RAF campaign, #TakeCharge, aimed at encouraging car accident victims to take control and responsibility for their own claims.
Phumelela Dhlomo, marketing director of the RAF, said: and this campaign aims to raise public awareness. You compile the necessary documents, complete the submission forms, and submit the documents. In other words, we tried #KeepItSimple. "
As the comforting and consoling arm of the government, the RAF believes that its relationship with the public does not need intermediaries
" Whether it is investigations, claims or follow-ups , the public can engage us directly at any point of contact, and that is the message that is at the heart of this campaign. There are many myths badociated with direct claiming, but thanks to #KeepItSimple, we are putting the clocks back at the hour. For example, one of these myths is that an intermediary facilitates quick claims, but that's not true.
Claiming it directly from the RAF would only take a few months, as opposed to the three to five years that it takes when it is handled by a legal representative. Photo: Pixabay. For illustration.
"In fact, the direct claim takes practically only a few months as opposed to three to five years through a legal representative.In addition, intermediaries take at least 25 percent of the payment when the demand is finalized – money that should go to the applicant who needs it the most for medical expenses and life adjustment, "concluded Dhlomo
.Over the years, the RAF has Ensured that the public has easy access to all the information required when filing claims
"An easily accessible call center is available for field inquiries. claims. A mobile office, "MobiRAF", travels to remote areas to allow people to access essential services, help file claims or answer questions about existing claims.
"More and more, people are considering direct claims. Last year, the total number of direct claims increased by just under 15%, while direct claims settlements increased by 34%. More than two-thirds of those who reported directly badessing their overall RAF experience were very satisfied.
"Half of direct claimants have heard of the simplicity of the direct claim process through word of mouth; #KeepItSimple will boost this, to ensure that more road users understand the simplicity of directly claiming and get the full value of their payments. "
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