Domestic affairs go paperless. This is how it will affect you
Africa
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Need to register a birth, a marriage or a death? As early as next week, you will not have to fill out any form.
Interior Minister, Malusi Gigaba, indicates that the department will move to dematerialized applications for birth, marriage and death records, as well as printing details of parents. the pbadports of their children.
"This is another way of" facing the future ", taking advantage of opportunities created by technological advances to maximize customer satisfaction," said Mr. Gigaba.
Speaking Wednesday to the media in Pretoria, Gigaba said the system upgrade was part of ongoing improvements to the live capture system to improve service quality by modernizing processes.
"Documents will now be electronically saved and easily retrievable on demand, unlike the old paper-based system," he said.
The live capture system upgrade is scheduled for Friday, July 13th. Modernized offices – which accept smart ID cards – will not be able to receive identification and pbadport requests, from 14 hours to activate the system backup.
However, the offices will occupy people whose applications were already processed.
When implementing this upgrade, smart ID and pbadport services would not be available in the 184 modernized offices, including the eHomeAffairs banking partners, at the same time. Except for large offices. Jacob Zuma shows his smart card ID.
All other services would be available.
Upgrading the system results in minimal interruptions in the provision of identity and pbadport services between July 13 (from 2:00 pm) and July 20 (until 4:00 pm). provinces being affected at different times and degrees.
During the system upgrade period, Gigaba advised clients requiring identification and pbadport services to visit large offices in their provinces as these will be fully operational. The large offices would have been supported Sunday, with no impact on services.
Work in Gauteng Province will also be carried out during the weekend of July 14-15, which means that no office in Gauteng will experience any disruption.
System Upgrade Phases
• Birth registration for children from 0 to one year will be automated, which means that clients will no longer fill out paper forms for birth registration. This will be more convenient for clients and will reduce opportunities for corruption and fraud.
• Marriages and Deaths: Reprints of marriages and death certificates for clients already registered in the National Population Register (without completing paper forms).
• Printing Parent Pbadport Information: Once the Ministry of the Interior has completed the upgrade and implemented in the identified offices, the parents' contact information will be printed on the pbadports of the parents. children. In this way, the ministry will also have delivered on the previous Cabinet concession to facilitate travel with children.
Implementation Schedule for the Period July 16 to 20
Monday to Tuesday:
Western Cape, KwaZulu-Natal and participating banks.
Wednesday to Thursday:
Limpopo, North West and Eastern Cape.
Friday:
Mpumalanga, Free State and North Cape.
Meanwhile, Gigaba badured Wednesday Ministry clients that the building services hosting the identification system in Tshwane will be restored before the end of business today.
Home Affairs on Tuesday experienced a shutdown of the live capture system due to power interruption.
The services concerned are those concerning the application and collection of smart identity cards and pbadports.
Technicians are on hand to diagnose the problem, after which the extent of the problem will be established, as well as the time when the system will probably be fully restored.
Meanwhile, the department has switched to its disaster recovery site, which should allow the resumption of services. Once the main site has been restored, the service will return to the main site. – SAnews.gov.za
