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Amazon Prime is the premium service of the online mail order company, offering not only benefits but also enhanced services such as Amazon Prime Video or Prime Music. However, if you are no longer satisfied with Prime or if you no longer need the service, you can simply cancel it. We will tell you what to look for.
Amazon Prime is a premium paid service for Amazon customers. In addition to free shipping or Twitch Prime, this includes Amazon Prime Video Service and Amazon Video Shop. How you can cancel Amazon Prime and what should be considered, we will tell you below.
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Memberships and Notice Periods
The notice periods for an Amazon Premium Monthly Subscription or an Annual Premium Subscription are 48 hours before the next billing. The same thing applies to free premium probe membership. If you miss this deadline, your membership will be extended for one month and one year respectively, the amount of 69 or eight euros will be deducted from your account.
The easiest way: leave online
The easiest way to cancel your membership is online. This will take you through the account settings under "Your Amazon Prime Membership". Click on the "End of Membership" button and your membership is complete. You will then receive an e-mail with the confirmation of cancellation sent to your registered e-mail address. If you have recently been billed and the new month has started, the service will be available until the end of the month or the end of the year.
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En Amazon The application finds the setting "Prime" and "Manage my Premium Membership". Here, just click on "End of Membership and Benefits" and then cancel your membership. Your free Amazon account will stay.
Cumbersome: The written opinion
Of course, a written cancellation by letter or by registered letter is possible. Simply send us our cancellation form to the following address:
Amazon EU S.à.r.l.
5 Rue Plaetis
L-2338 Luxembourg
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If you have any questions, comments, or complaints to Amazon, you can as an Amazon customer simply contact customer service. You do not want to personally handle a termination and contract chaos, so you should look at our termination service comparison test. These will take you away from work for a small fee and will take care of sending out cancellations and offering help in case of any problem.
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