Rip off: Consumer Center warns of alleged support from Microsoft



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The Consumer Center warns against an old fraud scam, which has recently "grbaded" in Germany more and more. They are so-called support workers who call their victims and present themselves as official Microsoft employees, then inject Trojans or extort money.

Computer Graphics: Computer Crime of the Company  Computer Crime of the Business

The Early Warning Network of the Market Watchers, a platform operated by the Consumer Center, has heard rumors of contact attempts by alleged employees of Microsoft. We have already reported several times the actions of fraudsters, but fraudsters are becoming more and more clever and find even after a lot of clarification work by Microsoft itself still many victims.

The pop-up error message "trap"

Currently, Windows users are often contacted about incorrect error messages distributed through ad networks. When you surf the Internet, you suddenly come across a popup window, suggesting that there is a problem on the PC. Often, it is spoken by a malicious program allegedly discovered virus and given a phone number of the wrong support. But there are still many "blind calls" in which scammers simply abelisten lists and pretending to be Microsoft.

Verfhrungstricks

Regardless of the type of contact used: According to the consumer center, fraudsters simply exploit the fear of internet users and often mislead their victims into installing spyware, which they then use to obtain user data sensitive. Of course, it dictates you to download a harmless maintenance tool so that the detected virus can be destroyed.

Fraud has long been known and is still used in small variations.

The Consumer Advice Center gives advice and writes:

  • Microsoft claims to make no unsolicited phone calls to repair damaged devices. Even official support requests are almost exclusively sent by email.
  • If you are called by an alleged Microsoft representative, immediately end the conversation.
  • If you have already spoken to a fake Microsoft representative, sign out Disconnect your PC and change your pbadwords

See also:


  Fraud,

Fraud, Austria, Ministry of Finance Domestic Crime Online, Fraud, Telephone Fraud, Internet Crime
Federal Ministry of the Interior

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