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Inlaks, a leading systems integrator in sub-Saharan Africa specializing in the deployment of dynamic and highly scalable ICT infrastructure solutions, recently announced the receipt of ISO 9001: 2015 and ISO 20000: 2011 certifications. [19659002] by the Professional Examination Certification Board (PECB), a leading Canadian organization in audit management systems and processes.
The ISO 20000: 20 and ISO 9001: 2015 are the latest standards of their kind. focuses on quality management systems and performance.
They help companies develop a management system that aligns quality with their broader business strategy.
"We are very pleased to obtain these two certifications (ISO 9001: 2015 and ISO 20000: 20) because it provides additional badurance to our customers that we focus on improving continuous and customer satisfaction, "General Manager of Inlaks Ghana Oluf Unmilayo Okubena said.
He added that offering quality, increasing the speed of service delivery, profitability and efficiency of IT services to customers was their number one priority as an organization.
"Our ISO 9001: 2015 certification allows us to stay focused on our customers and deliver on our promises, while ISO 20000: 20 certification allows our employees to be more productive and reduce risk by applying regulation "
The standard demonstrates our desire to always perform at the highest level of quality and efficiency. It is essential to provide our customers with innovative, high quality and customer-centric electronic solutions, "he added.
For any organization, the path to certification requires time and commitment. Inlaks has begun internal preparations for certification, evaluating its existing procedures and aligning them with the new requirements.
Commenting on ISO certification, the representative of PCEB, Olumide Ajibawo announced the certification of Inlaks Limited, ISO / IEC 20000 and ISO 9001 alongside partners, Tenol-Alpha Limited.
He stated that by obtaining ISO / IEC 20000 certification, "Inlaks has proven to be reliable, efficient and consistent and continually improves the delivery of IT services." By adopting ISO 9001 certification, Inlaks will benefit saving time and costs, reducing risk, improving efficiency, optimizing overall performance, and improving customer relationships. "
The ICT Director of the Bank of Ghana Inlaks for obtaining ISO certifications.
He said, "Inlaks has made a good choice to receive these certifications, which will give it a competitive edge as a service provider. I encourage them to continue to improve and do better to provide the best services to their clients.
Inlaks has received ISO 9001: 2015 and ISO 20000: 2011 certifications after undergoing a series of intensive implementation exercises and auditing processes. which began in April 2017.
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