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It is not a development that we see, we live there and gradually we realize digital digitization.
Compared to other countries, Sweden is at the forefront of digitization. 84% of households have access to broadband via fiber. This is more than in all other Nordic countries and Baltic countries. 2013 had 18% of its main fiber home connection, in 2017 it was 50%. Plus, this will be learned. The Swedish Digitization Story is an undisputed success story, as long as we leave those who remain on the platform.
Those who have not been digitized are often forgotten. They are not mentioned when bank branches are closed, when cash management disappears or when the state and the government make offensive efforts on digital services.
It is often a question of how children will learn digital tools. This is not a problem. They handle a smart phone at the age of two years only when they have the opportunity. This is not where digital exclusion exists but with older people. There are those who have grown up and lived a lot of their lives before personal computers revolutionize the existence. In keeping with the progress of digitization, these people have more difficulty.
Paying bills was easy for everyone once and for all. The man went to his bank office and paid. Nowadays, it is usually managed via the Internet, which has made it easier for many. For others, it means going to the library, if there is one nearby and, in some cases, if you can get help to get there. There are nowadays often computers and help. But is it the thought that librarians should act on digital guides?
Who can not access a library, can not get help in other ways and can not manage the Internet or a bank? Do we really want development to reach the point that anyone who can not use the internet bank will need a good man? It is not dignified, but it is not very far.
The public is not a dew better than most banks. Public transport across the country has actively pushed for the abolition of cash management. Without an application card or debit, it is difficult to go by local bus in Sweden today. The authorities are also doing everything they can to prevent physical contact with citizens. The tax administration not only encourages people to declare numerically, but also tries to make it as difficult as possible to declare physically.
In a sense, it is possible to understand the authorities. If people who can also manage their cases numerically, the workload is greatly reduced. The bureaucrats are slowly working slowly under the best of circumstances, so there is a lot to gain
But the public must be there for everyone. He should not leave a group of people outside. Digitization has yielded a lot of positive results, but it also has a significant return.
Daniel Persson / SNB
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