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Travelers from Västtrafik to Skövde, Skara and Götene now have the opportunity to try to book a travel service via the Internet and the application. The purpose of the test is to be able to offer more ways to book their travel service.
Previously, there had been only one phone call to book a travel service. However, in the current pilot project, Västtrafik will allow those traveling with Skövde, Götene and Skara to try to book a travel service via the Internet and the application.
– Our travelers have asked for more ways to book their trip. The website and the application offer more booking possibilities because it is not always possible to make a call, says Botond Rajna, project manager for the test.
Checking the Trip
Via Internet or Application Is it possible to book their trip at any time of the day and easily keep track of their trips booked.
A traveler who is positive to the initiative calls Berit Jildenhed.
– If you are in a meeting and you do not have the opportunity to call the command center, it 's easy to have a couple click to book their trip in the city. application, says Berit.
The pilot project is launched today, July 2, and will provide answers to how customers are discovering the new way to book their trip and make sure the technology works. Västtrafik will conduct customer surveys during the test period and evaluate the results.
Those who wish to order a telephone service can still do so by calling the Västtrafik control center.
For more information:
Västtrafik Press Office, 0771-41 43 99
[email protected]
Every day, 410,000 people travel with Västtrafik. It's for those we exist. We want to facilitate and facilitate public transport while contributing to sustainable social development. Västtrafik is part of the Västra Götaland region and has around 900 lines operated by competing companies.
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