Volvo had the worst reliability test – the worst

A few weeks ago, Volvo received a huge success from Consumer Reports Consumer Reports. This was because their semi-autonomous assistance system was not considered safe, as Ny Teknik wrote. And now, the brand is again on a last, slightly flattering sheet in the new study of newspaper consumption.

This time, it is a reliability survey and not only from Volvo in the ranking, but also from the list of 29 brands. Consumer Reports has collected data on more than 500,000 cars and, based on errors reported over the past twelve months, has created a reliability index. This just shows how common it is to encounter problems on a particular model.

"Year after year, consumers tell us that reliability is the most important factor in the choice of vehicles, which is why we conduct this comprehensive survey every year to provide credible information," said Marta Tellado. , CEO of Consumer Reports in a statement.

And the study clearly shows that more cars without problems come from the east. Lexus and Toyota in the lead. Then come Mazda, Subaru and Infiniti. In the bottom half, all American builders eventually arrive – and finally, Volvo arrives.

But it is not enough that the Swedish brand is considered the least reliable, Volvo has far exceeded an acceptable level. On a scale of 0 to 100, the car brand will receive 22 points. Cadillac in the place above has 32 points, and to qualify in the top ten, it takes at least 57 points.

The problem of users: Infotainment screen

But what is raging at Volvo? Much of the problem can be attributed to electronics and infotainment. According to Consumer Reports, many owners of XC60 have reported that their screens are hanging and that the owners of S90 and XC90 match the complaint.

In addition, it is common that the interior is scary, as if some parts were loose, and that the engine struck. Among the models sold in the United States, the XC60 Volvon is the least problematic – and the S90 is designated as a health care provider.

"They have so many new systems and projects running, so they have problems to solve," says Jon Linkov of Consumer Reports in a comment on Autoblog.

Ny Teknik asked Volvo to comment on the study, but the company's press service is happy not to comment on the result. The only comment from Volvo is that the survey concerns the US market and that the conditions are not comparable to those we have in Sweden.