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Last week, we talked about the first experiences with the Swiss Pass on the mobile phone. The first clean experiences were always positive.
Letters to the editor, e-mails and e-mails have not been slow in coming. Most shared positive impressions, surprisingly many had questions about the activation of the digital map, and some initial problems reported.
Sufficient reason to inquire again with CFF and clarify the most important questions:
How to get the Swiss Pass on your mobile?
You get the SBB Preview App from Google or Apple App Store. As the name suggests, it's a pre-application. So do not be afraid if something goes wrong. Those who are afraid of the risk should wait until the function appears in the normal application of the SBB
It is thus that the Swiss Pass arrives on the mobile
Finds in the app right next to the "Travel and Tickets" button (swipe to the left) the "My Swiss Pass" button. There you will be accompanied step by step throughout the registration process. Later, the same button is used to call the digital Swiss Pass.
What if you are not connected to the internet because of a tunnel or poor network coverage?
The SBB informs on request: "The Swiss Pass also operates offline on the client device and therefore does not require permanent online connection (control in tunnels, etc. does not pose so no problem). However, the customer must connect to the Smartphone online at least once every ten days so that the digital Swiss Pass can be updated and displayed correctly.
The most frequent question was also with the Swiss Pass Switzerland the Swiss Pass red card or a passport.
SBB's official reply: "Anyone traveling with the Swiss Pass in the SBB preview app must have a Swiss Pass or identity card." official (passport, identity card, driving license). The official statement will be posted to the customer upon activation of the digital Swiss Pass (in short, with the link to the full version). Among others, the requirement of identification is mentioned here. At least one piece of identity is mandatory
What happens if, contrary to SBB instructions, you only travel by cell phone and do not have a passport? Threaten a penalty?
If one asks the control for a passport (which has never happened to the author up to now) and this can not appear, this is evaluated as if you forgot your subscription. There will be a processing fee. Cost: 5 francs
What if you can not open the digital Swiss Pass because, for example, the cell phone's battery is discharged or the application is on strike for another reason?
has neither the digital Swiss Pass nor the Swiss Pass card, it is the same for the forgotten subscription. This will result in a processing fee of 5 francs for the manual request for the subscription and the replacement voucher issued.
A reader wrote that during a check, the card reader did not work. As she only had an identity card, but that she did not have the Swiss Pass card, there was a reference in her Swiss Pass account. From a bus, the inspector, after a few round trips, finally abstained.
For individual cases, the CFF spokesperson can not comment: "We can not understand this description." But in principle, the customer probably did everything right. The digital Swiss Pass and an identity card should suffice. (baz.ch/Newsnet)
Created: 13.07.2018, 06:46
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