TM finally reduces Streamyx prices, to also offer faster alternatives

Telekom Malaysia to finally cut prices for Streamyx users, nearly a year after the first round of price reductions and accelerated updates for fiber optic users following the government's decision to apply the mandatory standard Access Pricing (MSAP).

In an announcement, TM announced that it would reduce the entry-level broadband package by up to 8 Mbps in RM89 per month. In addition, existing users will appreciate the offer from 26 RM69.

Currently, the 8 Mbps plan will cost consumers RM160 per month.

Last year, the implementation of the MSAP resulted in a 30-50% drop in UniFi prices and other fiber optic services, as well as rapid upgrades.

However, Streamyx users, whose Internet service is based on copper wire, expressed anger because they had been left out and could not be upgraded to UniFi due to infrastructure constraints.

However, TM has announced that, in addition to reducing the price for Streamyx users, the group will launch a network rollout from today so that Streamyx users can finally find alternative solutions.

"TM will address copper network issues via a variety of technologies such as fiber optic, wireless and GigaWire during network rollout, which will involve progressive client migration by 2021.

"It is expected that 70% of these customers will benefit from UniFi services by the end of 2020," he said.

TM said it submitted the plan to the Ministry of Communication and Multimedia, which had invited it to deal with the angry complaints.

To date, 973,000 UniFi customers have been upgraded to higher speeds and the new plan is for the remaining 934,000 Streamyx users.

Rosli Man, chairman of the TM group, said the company was committed to solving this problem among its copper users.

"We are committed to solving Streamyx's problems and believe that this plan is the solution to not only reducing the limits of the copper broadband network, but also to lay the foundation for a better Internet experience for all current customers." and future of the country.

"We look forward to a collaborative approach, working closely with the government, the ministry and MCMC to effectively deliver a broadband broadband experience to fulfill the aspirations of the Malaysian digital nation," he said. declared.