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Having a stolen or lost mobile phone is a major headache. You may also lose contact information or addresses, a calendar, social networks and various other personal data.
The WhatsApp account is also a source of concern. The application is aware that these types of incidents are quite common and therefore offer a quick fix.
We followed step by step how to disable your WhatsApp if your phone was stolen or lost. Check as follows:
1 – Call your mobile carrier as soon as possible to lock your chip.
2 – At this point you have two options:
- You can use a new chip with the same number to activate WhatsApp on a new device. This is the quickest way to disable an account on a stolen or lost device because WhatsApp can only be active on one device's phone number at a time.
- You can also send an e-mail to [email protected] with the following phrase: "Lost / Stolen: Please disable my account" in the body of the message.
Enter the full international telephone number: +55 XX YYYYYYYYY (type +55 at the beginning, then the two digits of the DDD, then its number.)
The account is not completely erased. However, if it is not reactivated within 30 days, it will be deleted.
Still according to the application, even with the chip blocked and the phone service disabled, WhatsApp can be used via Wi-Fi if you do not disable the account and do not install it on a new device [19659002]
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