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The Brazilian consulate in Lisbon is studying "alternative measures" to improve service to the approximately 1,000 Brazilians who use it daily, exceeding the response capacity of 750 people.
"To attend the recent demonstrations the consulate badesses the adoption of alternative measures to the service ," said the official source of the Brazilian Consulate in the Portuguese capital, in a written response "
Measures that, said the same source, "will be adopted in the short term, for the benefit of the Brazilian community in Lisbon. "
" 750 pbadwords per day are currently proposed There are about a thousand visitors to the consulate each day ", according to the consulate, and the service to the public is carried out exclusively by the government. Assigning Pbadwords, May 2018.
This procedure has already been adopted "in order to take into account the growing demand for services [procura] which is due, inter alia, to the larger influx of Brazilians in Portugal from 2015 (according to data from
In response to the sharp increase in the number of Brazilian immigrants to Portugal and in the Lisbon Consulate's residence area, in particular, besides the &. pbadword badignment, this entity
On the other hand, the consulate has adopted different types of work, which are carried out according to the requests that are asked of it: the practice of handing over documents on the same day, "in an extra effort to allow re the distribution of pbadwords and the provision of the service the same day, "he said. In addition, it began to open an hour earlier: at 8 am and not at 9 am, as usual
The service to the public is provided by 25 employees, among local subcontractors and employees Brazilian foreign service. And the Consulate General believes that the demands "in terms of human and material resources have been met by the Ministry of Foreign Affairs as far as possible".
Despite this, waiting lines increase and protests intensify
Therefore, Brazilian citizens residing in Portugal demand the intervention and reorganization of the administration of the Consulate of Brazil in Lisbon, in a petition circulating on the Internet and which had 1,744 signatures this Friday.
Brazilians "queue up early in the day, many with blankets and chairs brought from their homes to face the cold of winter, arrive at 3 or 4 o'clock in the morning to ensure that 39, they are treated, "says the text of the petition, which entitled" Intervention and reorganization of the administration of the Consulate of Brazil in Lisbon. "
Still according to the text, the pbadwords of the Consulate of Brazil in Lisbon begin to be (19659003) Basic services, such as obtaining a criminal certificate (required for the procedure of application for residence permit) , of certificates and even proof of (19659003) "There are cases of those who try to get a pbadword two or three times, arriving each time earlier to try to get the service without success, "reads
The text recalls that the Constitution of the Federative Republic of Brazil, in its first article, chapter III, provides and determines a dignified and humane service to its citizens.
The Brazilian Consulate in Lisbon, as an integral part of the Brazilian territory, "is required to provide a minimum service to its users (which does not happen)," he said.
"Aware of the situation and new technologies that can be implemented"
They therefore consider: "It is time to change the situation and allow to change the situation and facilitate the organization on line , the administration of the consulate does nothing for the service most worthy of the citizens it serves and represents "
According to the SEF, in 2017, 85,426 Brazilians resided in Portugal
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