[ad_1]
WhatsApp Business offers many features specifically designed for businesses or for more professional use. Now, this tool has received three new tools for the Web and desktop versions of this communication platform.
This part of the popular email and instant messaging service aims to establish contact between businesses and customers. In this sense, it was published in January 2018 and fulfills specific functions.
Facebook, the company that owns this service, has launched three new features available on the Web and the desktop version. One thing you can start to appreciate very soon, once the update has reached all markets and all regions.
The three new functions of WhatsApp Business
According to the administrators of the application, we now have, first, the quick answers . This is something that has already been implemented in the Web version and the desktop version at the time of writing this article
In practice, these are messages, predefined and used to respond to frequently asked questions. To turn it on, simply press the key on the keyboard to select a quick answer, then send it.
Then we have the Tags or "Tags" . In practice, these are small shortcuts or indexes that allow business users to organize conversations with their customers.
This feature is also already available and you can now use tags to organize contacts and conversations. With the introduction of this new function, the communication platform wishes to facilitate the localization of this information.
Third, we have the conversation filter. These can be applied to clbadify or filter the different conversations within WhatsApp Business.
Here, for example, you can use the filters "Unread", "Groups" and "Groups". This is another feature to facilitate the dialogue between the WhatsApp user and the companies or business groups.
Use this version of WhatsApp for Business?
WhatsApp continues to be widely used around the world. However, one of the major problems of this communication service has always been its financial viability. According to the brand's data, WhatsApp Business is already used by more than 5 million businesses.
In other words, he lacks a solid strategy to monetize his services. As a result, the enterprise version attempts to counter this trend by realizing financial gains in exchange for a simpler means of communication.
You can download WhatsApp Business here for your Windows 8 (64-bit) computer or higher. You can also download here this application for your MacOS X computer.
Price : Free
