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Many buyers of the 2018 model of the iPad Pro, especially in the version with LTE connectivity, complained that the devices were getting crooked – and Apple had even mentioned the problem. Apple has now launched a new support page to talk about the problem of these devices. and, as is the case when controversies of this kind arise, the text stresses that the problem should not be considered serious in most cases.
The Cupertino company's website begins by indicating that the aluminum body The new iPad Pro is designed to be "strong, lightweight and durable", so that the curved edges of previous generations of the tablet have been altered by a simple style. In addition, Apple is talking about the model that has received the largest number of complaints, namely the "bands" serving as an antenna for 4G networks.
Apple explains that the tapes are manufactured using a high temperature process that injects plastic into channels of the combination of aluminum sealed according to another specific procedure. The result is then controlled by the company to ensure that neither of the two faces has curves greater than 400 micrometers, which equals the thickness of 4 sheets of paper. At this point, the company admits that users can notice "subtle differences in leveling that are most visible only from certain angles of view and imperceptible during current use".
"All Ordinary"
the curves included in this limit must not affect the power of the iPad Pro nor deteriorate over time if you use the tablet properly. Nevertheless, the company emphasizes that people who feel that their products have folds greater than 4 sheets of paper should contact their support department.
Apple adds that its return policy is as follows: 14 days for products purchased directly from the manufacturer and offering a 1 year warranty on all devices.
And here you are satisfied with the job. from Apple? Give your opinion in the comments.
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