<img itemprop = "contentUrl" src = "http://www.tnh1.com.br/typo3temp/_processed_/csm_suici_01_5caff2ebf0.jpg" alt = "CVV volunteer during care (Credit: Silva Junior / Folhapress) [19659002] It's dawn.A phone rings north of São Paulo.At the beginning, someone answers: "Good evening, do you want to talk?"
Seek help By phone has become completely free.Since this Sunday (1st), the number of Life Valuation Center (CVV), 188, is available throughout the country through a partnership with the Ministry of Health.
Since 2017 , the phone number was already available to 23 Brazilian states, exceptions were Bahia, Maranhão, Pará and Paraná
The CVV, a non-profit organization that has been operating since 1962, is dedicated to listening of all people in difficulty, functioning as a suicide prevention.In 2017, it received about 2 million 9.
According to Felix Flor, an official and a volunteer four years ago, people are looking for the institution because they need to let off steam and tell stories that friends and their family members hear more often.
19659004] "Imagine the trip this person had to make to pick up the phone and tell them about their distress to someone they do not know," says Antonio Batista, volunteer 18 years ago "Talk about your inner being is not such a simple thing."
Suicide, according to Esther Hwang, psychologist and researcher at the USP, is a public health problem. "It's a reflection of a sick society, not necessarily a sick person," he says. According to the Ministry of Health, every day about thirty people take their lives in Brazil
For volunteers of the CVV, suicide is an impulsive action, but there is a process behind the act : isolation. , give up hobbies, lack of contact with family and friends can be interpreted as signs.
"If you say you're going to leave, you want to disappear, that one day everything will end, you have to be careful," says Elaine Macedo, institutional and volunteer leader. 23 years ago.
According to the World Health Organization (WHO), seniors are the age group most at risk for suicide. In Brazil, the death rate among people over 70 reached 8.9 per 100,000 population between 2011 and 2015.
All volunteers advise the same thing: the elderly must feel that it is the same. is important for someone,
The suicide rate is also high among young people: it is the fourth leading cause of death among 15-29 year olds in Brazil. Many teens who contact the CVV have stories of conflict with parents, friends, and concerns about the school.
Young adults say they are afraid of finding jobs, of talking about complicated relationships and about their own loneliness.
"The days of the week also influence relationships," says Elaine, a volunteer. "Friday night, when the young man" should "go to the ballroom, but feels lonely, it's different from Sunday night when people worry about job problems."
No. 188, the CVV provides services in person, by chat and by email. According to the WHO, 90% of suicide cases could be prevented.
Anyone who wishes to volunteer for the CVV must first complete a training of about 3 months. She is then housed in a facility to complete a four-hour shift per week by phone, chat or email.
In addition to shifts, there is a volunteer support group that meets once a month. "When you come in contact with a person's story, you get to know yourself and feel touched," says Antonio.
To avoid carrying the weight of calls home, volunteers talk to each other, especially changes, and try to relax between one call and another.
"There are always links that affect us the most, but our preparation as a volunteer helps us solve the problems," says Elaine.
In the public health network, those in need of psychological help can use the services of the Psychosocial Care Network (RAPS), such as the 2,555 CAPS (Psychosocial Care Centers) which deal with mental disorders and psychosocial disorders. addiction to alcohol and other drugs
The Ministry of Health intends to achieve the goal of reducing by 10% deaths by suicide by 2020
"The CVV was created with the intention of ceasing to exist one day," says Elaine. "A day when society is so supportive and fraternal that no one needs to To call an institution to say that it is suffering. "
Source: Folha de S. Paulo