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Last Friday, brought here the indignation of the readers who form a community in social networks that pbades 5,000 people – all of Santa Catarina and with the same grievance: according to them, increase the electricity bill. Juliana Santos, from Bairro Ceniro Martins, in São José, for example, told us that her bill, which still stands at about R $ 168, has now reached a value of over R $ 1,000. Like her, we have many, many complaints in the same direction. We asked for a return to CELESC, worded as follows: "In the case of the reader in question, there was an error and the amount, if it had already been paid, would be refunded." Regarding other events Consumers regarding the energy bill issued in January 2019, Celesc informs that there were no additional charges or errors in the processing of data in the billing of the Company. The increase in light billing for many customers is due in large part to the increased energy consumption recorded in recent months, particularly due to the use of electronic equipment such that air conditioning in times of high temperature.Celesc repeats that the company's electricity tariff has not been adjusted since August 2018 and asks customers to carefully check the consumption history and the period of lectur "
In hearing this release, most of the consumers who came to see me (and put people there!) were unhappy. What to do now? One of the solutions is to look for the nearest Procon and ask for help to understand what happened or, if necessary, to request rectification of the account. The one in Santa Catarina, in the center of Florianópolis, is open from 12:00 to 18:00 and the phone number is (48) 3224-4676. Another option is to call 151.
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