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Celesc published a press release on Friday 18 in which it is positioning itself in relation to consumer protests on the energy bill issued in January. Celesc indicates that there has been no additional charge or error in the processing of data when billing a company.
According to the company, the increase in light billing for many customers is due in large part to the increased energy consumption recorded in recent years. months, especially because of the use of electronic equipment, such as air conditioning, during periods of high temperatures.
"This progress is also confirmed by Celesc's strong demand for energy in recent weeks, and since December, the record has been broken three times, two of which are continuous: January 16 (4,989.82 MW) and January 17 (5,030 MW). "According to the company, the company's electricity tariff has not been adjusted since August 2018. Customers are advised to carefully check the history consumption and the reading period in the invoice received.
When there is variation in consumption, the customer can compare the current meter reading of his property to that shown on the invoice – the difference between the numbers indicates the amount of consumption. energy already consumed in kWh during the period [19659002] In case of doubt, customers can contact the Celesc sales department in the service shops in person or at 0800-48-0120.
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