Fusto: A family of 3 receives a light bill in the amount of R $ 79,000 in MS



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It sounds like a joke, but it's not the case. At Campo Grande was afraid to open the account of the residence where he lives with his wife and baby at Parque do Sol, because the invoice of Energisa, due in February, was of an amount exact of R $ 79,135. , 79, leaving the family speechless.

The wife of the consumer told Midiamax that it was the second story that appears in the husband's FCP. The first, due in January, was worth $ 16 – she says the house is not air-conditioned and the only thing they have done "different" has been to light the flashing Christmas in recent months. However, the decor would not be enough to consume as much energy.

"Even if it is a mistake, let's not confess, this value is absurd, I am going to see a lawyer because it is already forbidden."

According to the consumer, the home of the family is equipped with a fan, a TV and a refrigerator. The young woman guarantees that the couple works all day; So it only takes a hot bath at night and does not justify the value exceeding the $ 79,000

In a note, Energisa clarifies that she has identified a problem of printing during the Issuing the customer invoice in your billing badysis process. The energy bill was automatically corrected last Friday in the system (01) with a new value of 101, 22 R $.

The dealer also pointed out that, in such cases, the customer should immediately contact precisions at 0800 722 7272 or at the repair shop.

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