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Since Sunday (1), the CVV (Life Assessment Center) operates free of charge. The service works so that people who need to talk or who are considering suicide find emotional support. The calls made to number 188 are answered by volunteers across the country.
The possibility of making the connection toll free throughout the country is the result of a partnership between the CVV and the Ministry of Health. that the connections became free was signed about a year ago by Anatel ( Agencia Nacional de Telecomunicações).
The service operates on a non-profit basis and serves anyone who experiences any type of problem. Calls can be made from cell phones, landline or pay, 24 hours a day. Last year, more than 2 million calls were answered.
A year ago, every minute of CVV calling cost an average of R $ 0.07 for a fixed line and R $ 0.70 for a cell phone. The number 188, which replaced the former number 141, was defined at the request of the General Coordination of Mental Health, Alcohol and Other Drugs of the Ministry of Health, who contacted Anatel looking for an emergency number. With the help of information from RICTV Record SC and Agência Brasil.
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