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This is what you read in the title. In just 5 days, more than 130,000 Chileans rallied in a clbad action against Apple. According to the Organization of Consumers and Users of Chile, there is a record number of such actions in the country.
But what exactly did Apple do to irritate so many people? For such a scheduled obsolescence the two currently under discussion. In the case of Apple, something that is directly related to the attitude of the company that is to reduce the processing power of used / old battery devices.
The lawsuit in question accuses Apple of deliberately causing a loss of efficiency of the iPhones' batteries. years of use. According to the complainants, the company would do so by requiring users to use their handsets for newer models. They then ask Apple to repair all the phones concerned or, if it is too expensive, to buy back at their market value. In addition, they require a fine of $ 193 per user who purchased one of the models concerned (iPhones 5c, 6, 6 and 7 purchased between 2014 and 2017) in order to compensate for the "lost time that they had with "
" "The participation of so many people in these initiatives testifies to the indignation expressed by the customer towards the fact that they were misled by Apple, which introduces and fraudulently violates his mobile devices, "said lawyer Juan Sebastian Reyes, who acts in action.The chairman of the organization responsible for the process, Stefan Larenas, said that he had received requests help from consumer organizations from other countries, such as Argentina, Brazil Panama and Peru .It indicated that it was coordinating with other organizations a demand encompbading all of Latin America in order to strengthen the business and provided that an avalanche of similar episodes would be opened by the world.
This is not the first legal battle that the Apple Faces related to the battery controversy. Several cases were opened [1, 2, 3] against the company after the subject had won the media; in Italy, she was fined $ 43 million for this episode;
In a recent document sent to the US Securities and Exchange Commission, the company said that it had estimated the amount it would have to pay with these cases and created a reserve fund (c ie, let the money already separate) to make payments based on the results of the processes – the exact amount, however, has not been specified.
As we all know, throughout the year 2018, Apple made changes to batteries with lower than normal prices bypbading the problem. In total, 11 million batteries were exchanged, a number well above the repairs made in 2017 (between 1 and 2 million).
point of Raimundo Torres via UOL Tecnologia, Business Insider
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