[ad_1]
If you're using an iPhone or iPad, be careful: some iOS apps monitor your device's screen to send usage information to your developers.
According to the TechCrunch website popular apps for the hospitality, fashion, local businesses and even banks, among others, do it. One of the technologies they use is Glbadbox, which has a "session replay" feature that records usage sessions and allows the developer to view everything the user has done here.
Companies can record the device screen and capture ringtones, snaps, slips and even typed texts on the iOS keyboard. This technology is even capable of capturing the screen and sending content to the developer, who would use all this to find out what works and what does not work in his applications.
Who discovered the existence of this spy in the apps was the blog The Analyst App who recently found the Glbadbox in the application of the Air Canada airline. As if the practice was not enough, the company does not encrypt the sensitive information on the screens of its customers, which could have contributed to the leak of 20,000 user profiles of the company's application in August 2018.
The Analyst App found that apps like Air Canada, Hollister, Expedia, Hotels.com, Singapore Airlines and Abrecrombie & Fitch monitor the screen and send out information, and that they do not hide any confidential data before. to transmit the image.
Some data was hidden before it was sent, but information such as address and e-mail was visible in some of them. However, it is a fact that none of the applications reviewed by the expert cited the monitoring in its privacy policy.
Companies to Respond
The only companies to have spoken on the subject so far are Abercrombie, Air Canada and Glbadbox. 19659002] Abercrombie stated that Glbadbox "contributes to the fluidity of the buying experience by allowing us to identify and resolve any problems that customers may encounter in their digital experience".
Air Canada stated that "it uses the information provided by customers to be able to respond to your needs and to resolve any issues that may interfere with your travel." The company confirmed that this included the data collected. from the application but was badured that she "does not capture – and is not able to capture – phone screens outside the Air application Canada".
Glbadbox stated that it does not force its customers to quote their privacy policy also does not allow to obtain data and screenshots outside applications in which their technology is present.
Reduction codes TecMundo:
Source link
