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The Municipality of Procian de Florianópolis has notified the Santa Catarina Power Station (Celesc) that it has not examined the electricity bill of residents who felt injured after receiving the January bill. .
The badessment was made on the basis of the allegation. abusive collection. Celesc has 10 days to present its defense and, in case of non-compliance by the agency, a fine of up to 6 million rand, as provided in the Consumer Protection Code.
According to Procon, all consumers who felt the aggrieved parties have the right to review their account, not just those who have solicited the supervisory bodies. According to Consumer Protection Secretary Celso Sandrini, the best solution would be to ask an immediate expert to produce a technical report certifying the error or not in the recovery invoices.
– We recommend the consumer to feel aggrieved. Celesc and request a review of your account.
Celesc informed G1 SC that the evaluation would be evaluated by the legal service. The company informs that it is handling the case in accordance with the deliberations agreed with the Attorney General, who initiated a civil investigation based on the amendment denounced by consumers in the state.
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