Samsung handset failure Galaxy sends photos without permission from the user | Cellphone

According to the testimonials posted on the online forums, the bug occurs on several models, including the latest versions such as Galaxy Note 8 and Galaxy S9. Cellular phones would send images stored on the device to contacts registered at random by SMS. One of the people said that they had all the contents of the shared smartphone images gallery at night without their consent.

The error can cause vexatious situations, since the owner of the device has no control over the content nor to whom it is intended. With an aggravating factor: the failure leaves no trace of the shared message, so that the user may not even know that he is exposed.

According to the specialized site Gizmodo it is thought that the problem is due to an error of interaction between Samsung Messages and updates of the profile RCS (Rich Communications Services, which seeks to improve the SMS protocol when incorporating new features) made by US telephone operators. For this reason, current accounts are based on smartphones connected to the US mobile network.

Samsung Brazil did not inform the real reason for the accident and recommended that customers look for the SAC if in doubt.

Although the flaw does not affect Brazilians, worried users may take some steps to prevent their photos from being shared randomly. The immediate solution is to access the system settings and disable the access permission of the Samsung Messaging application to the files in the image gallery. In addition, the ideal is to use another program to send SMS messages – such as the official Google for Android – until the problem is finally solved.

Know Samsung's response in its entirety:

"Samsung informs you that you are aware of the problem and that our technical teams are reviewing the subject.Interested consumers can contact Samsung directly at 4004-0000 (capitals and zones) metropolitan areas) or 0800-124421 (other locations). "