See the rights of the passenger in case of delay or cancellation of flight | County Dublin Hotels

In case of delay and cancellation of the flight and pre-boarding (boarding not carried out for reasons of operational safety, aircraft exchange, overbooking, etc.), the pbadenger who attends the flight boarding is entitled to material badistance, which involves communication, food and accommodation.

These measures are designed to minimize the discomfort of pbadengers while waiting for their flight to meet their immediate needs.

The badistance is being offered gradually by the airline, depending on the waiting time counted from the moment the delay, cancellation or pre-shipment, as shown below :

• From 2 hours: lodging (good, snack, drinks, etc.)
• From 2 am: communication (Internet, telephone calls, etc.) or lodging (the where appropriate) and transportation from the airport to the place of accommodation. If you are at your place of residence, the company can only offer transportation from your home.
• If the delay is greater than 4 hours: (or the company already believes that the flight will delay this time) or if there is a cancellation or pre-shipment of the flight, the airline must offer the pbadenger, in addition to material badistance, rearrangement or refund options.