The company evaluates Epic Games whose classification is worse at the service of consumers – Technology and science

Epic Games, known for having developed the popular Fortnite game, received the "F" rating – the worst possible rating – from the Better Business Bureau (BBB), a company that ranks the quality of consumer services in Canada. Other businesses [19659006] The BBB reportedly attributed this rating to several user complaints: 279 complaints were enumerated, of which 247 were unanswered and 271 only in 2018. Most of the negative comments relate to service-related issues. customer or refund. [19659006] One of the comments states that "Epic Games has failed to protect consumer safety, resulting in many unsolicited charges on my account and that of my boyfriend." "There is no phone number or e-mail response time to return my $ 160 spent without authorization – no one will answer and I feel stolen."

Read more: Epic Games, Fortnite Studio, Earns US $ 3 Billion in 2018

It's important to note, however, that Epic Games is not accredited by BBB, which means that BBB has not paid any accreditation fees. As a private organization, the BBB has already been accused of having sold positive ratings to companies that have paid for this accreditation.

In 2010, business owners in Los Angeles reportedly paid 425 dollars to BBB and received an A for one. non-existent company allegedly named after a terrorist group. However, the same year, the BBB announced changes to its internal policies in order not to award additional points to companies for the simple purchase of an accreditation.

According to Kotaku, a spokesman for Epic Games said that he had handled the complaints. on the BBB page through the company's own communication channels. "Epic Games is not affiliated with the Better Business Bureau and has referred all the player complaints filed with the BBB to our player support team," he said.

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