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Here are the number of Chileans who, in just over five days, have joined a clbad action against the American technology company According to the Consumers and Users Organization of Chile, which promotes initiative, until Wednesday, the number of users who have joined has reached 132,000, a record for prosecution in Chile.
"This is an Army"
"The collective strength of this claim clearly shows to those who break the law that it was the moment when it was possible to abuse it openly and by technological devices of innocence, "said the president of the organization, Stefan Larenas, in a statement. and goodwill of consumers. "
The lawsuit was filed in front of a civil branch of Santiago, Chile's capital, but the battle should not stop there." The consumer protection organization said it had discussed with D & # 39;
The lawsuit accuses Apple of deliberately manufacturing the batteries
which is a violation of the laws of the United States, iPhones lose their effectiveness after a few years of use – a measure that would aim to to force users to switch to new models.
According to the indictment, this strategy aims to expressly reduce the lifespan of mobile phones.
At the end of 2017, Apple admitted to voluntarily slow down old models of iPhone to preserve the life of the battery.
According to the Chilean organization, several models of iPhone purchased between 2014 and 2017, such as 5C, 6 and 7, "were working poorly oit because of sudden stops, either because they were operating more slowly. "
In action, the entity asks Appl and repairs all the affected phones or, if that is too expensive, rebuilds customers' handsets at their current market value.
He further claims compensation of $ 193 for each user who purchased one of these models "wasted time with slow devices."
The BBC contacted Apple, but the company has announced that she would not comment on the clbad action. The consumer organization expects that representatives of the company in Chile will be officially informed next week and that they will then come forward.
Regional Demand
This is not the first time that Apple is being sued. According to the Chileans, more than 60 similar clbad actions have been filed in other countries.
The Chilean consumer and user company, for example, is taking part in another action against Apple in the United States, in which it applies between the United States. $ 500 and $ 750 for each affected user.
The technology company asked a California court to remove all US residents from the lawsuit, but the court dismissed the claim.
"Participation This large number of people participating in these initiatives shows the level of indignation of customers who have been deceived by Apple, who fraudulently introduces and programs loopholes in their mobile devices," says lawyer Juan Sebastían Reyes, involved in a clbad action against Apple in Chile
The president of the organization responsible for the process indicated that he had received requests for help from consumer organizations of 39, other countries, like Arge. "
" We are coordinating with other organizations a request at the level of Latin America to give more weight to this, "said Larenas to the Chilean newspaper Cooperativa
" C & # 39; is to be expected. it works because there are other organizations in the United States and Europe that also plan to do the same. That is to say that it is an avalanche that should not stop there. "
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